How is my money kept safe?
Your money stays in your own exchange account. Veuby provides software and hosting, and never holds your money.
Who does what?
Software and hosting
Provides the bots, new versions and, if you choose, the server, under strict access control.
Your bots, your limits
Makes its own decisions within the limits you set.
Your money
You open and manage it yourself.
What protects you?
Hardened servers
Every server is built to the same hardening baseline and checked against it before it goes into use.
Strict access control
Only named Veuby administrators can reach the servers, through a private network with personal keys. Their access is logged, and every server is monitored centrally.
Separated environments
Every customer's copy of the bots runs in its own environment, apart from everyone else's.
Orders go straight to the exchange
Orders are created in your copy of the bots and sent directly to your exchange. They never pass through Veuby.
Two-step verification
Every Veuby account is protected with two-step verification, and it stays switched on.
We never ask for passwords
Veuby never asks for keys, passwords or verification codes by phone or email. If someone does, it isn't us.
What happens when I leave?
Your positions are always yours. Veuby doesn't open, change or close them.
You end the agreement
The software is disconnected within three days and the key is deleted. Open positions stay in your exchange account, under your control, and you get a final invoice.
You change your mind as a consumer
You can withdraw within 14 days of signing, without giving a reason.